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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ariana Demi

February 10, 2024

5  out of  5 rating by Ariana Demi
"My experience with Alyssa was positive and helpful."
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Dustin Jones

February 9, 2024

5  out of  5 rating by Dustin Jones
"Lacey’s crew is always amazing and quick to help! Shelby went above and beyond today and got our business accounts all taken care of and helped our personal accounts in the process!!!"
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Beth Russell

February 9, 2024

5  out of  5 rating by Beth Russell
"Shelby is absolutely amazing!!! Many changes I put on her plate today and she made sure all policies were taken care of and all discounts applied!!"
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Denise Scholz

February 9, 2024

5  out of  5 rating by Denise Scholz
"Awesome place to work with for insurance needs! Just found out they do financial services too!! Great staff that is super friendly helpful and know their stuff!! Check them out!!"
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mark cerny

February 7, 2024

5  out of  5 rating by mark cerny
"Staff is always helpful."
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Kaleb Duncan

February 6, 2024

5  out of  5 rating by Kaleb Duncan
"Lacey Brown & Shelby Belmore have been an incredible resource to me as I’ve navigated the world of insurance recently. They didn’t just want my business, they educated me on the variety of insurance and investment options to consider and showed me why it’s so valuable to have life insurance among all the other insurances out there. They genuinely cared about me and my experience, and their personalities are equal parts fun and outgoing and professional. I recommend Lacey Brown, Shelby Belmore and their team to anyone looking to have a better grasp on the insurance world, the ins and outs of investment strategies, and their customer experience as a whole. And, they have the best rates in town!"
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Andrew Furasek

February 5, 2024

5  out of  5 rating by Andrew Furasek
"This wonderful business will effectively provide you with your insurance needs. Everyone here is incredibly friendly and professional, ready to help in any way they can! Make sure to give them a call, you will not be disappointed!"
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george morgan

February 5, 2024

5  out of  5 rating by george morgan
"I have been with this agency since 1977. Lacey has picked it up a notch. When I call, I always talk to Abbie. She gets an A PLUS in customer service. Always asks about my Pickleball game."
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Lilly Bernal

February 3, 2024

5  out of  5 rating by Lilly Bernal
"I had the pleasure of visiting Lacey Brown's office in Ralston yesterday and had one of the best experiences I've ever had with insurance. As a college student, I rarely think about life insurance or protecting my assets, but by the end of my visit, I understood the importance of understanding and finding the best policy for me and my needs. Thanks to Lacey Brown, Shelby Belmore, and the rest of her amazing team I learned a lot about how I can start protecting myself and the ones I love today. I highly recommend their services not only for their intensive knowledge on insurance, but also because of the welcoming and compassionate environment they cultivate for anyone who visits their office."
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Ed Gorman

February 2, 2024

5  out of  5 rating by Ed Gorman
"Shelby was very helpful answering all my questions about a new policy I'm goin to need. Great to work with, will definitely be going through them for all my insurance needs from now on."
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Amy Peterson

January 26, 2024

5  out of  5 rating by Amy Peterson
"Great service."
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Lloyd Elam

December 21, 2023

5  out of  5 rating by Lloyd Elam
"Team Brown is amazing!! These people know insurance from the inside out. They listened intently to what I was needing and found the the right type of policies that protected me , not only today, but in the future as well; they respond very quickly to your calls and emails. And most important, they make you feel like you are the only customer they have-- now that is customer service. All the team members are very friendly, respectful, and focused on providing excellent service in a moment's notice. And that begins starts with their leader, Lacey, she sets the tone. I'm a "Raving Fan" and once you choose them to service your insurance needs you will be one too! Thanks Ladies......Keep on winning!!"
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Table Talk

December 21, 2023

5  out of  5 rating by Table Talk
"Downtown Lacey Brown and her whole team are first class! She's worked several issues for me and I never have to worry about it. My bank made several mistakes when I purchased my boat this last summer and she and her team worked it out with my bank without me having to make a bunch of back-and-forth phone calls. I can't say enough about Lacey and her team! Give her a shot at earning your business."
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Douglas Woodworth

December 20, 2023

1  out of  5 rating by Douglas Woodworth
"This agency wrote an auto policy and cashed check. Three weeks later they cancelled my auto insurance due to a KIA issue. They looked up auto VIN # and had the correct information when we bought the auto insurance. Because of their error we could not go back to our old insurance. After over 6 hours and 4 days of dealing with insurance brokers, I was lucky enough to get insurance at a higher rate. Excuse we got was "sorry" but person that wrote policy had medical issues (not our problem). Why was it not reviewed by agency. STAY AWAY from State Farm Insurance, especially this agent ."
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Jordan Durant

December 4, 2023

5  out of  5 rating by Jordan Durant
"The lady’s at Lacy Brown’s we’re wondering and welcoming. Lacy sat with me and explained the best insurance for me and was helpful as well as patient. Overall great experience!"
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Torrie Whisler

November 29, 2023

5  out of  5 rating by Torrie Whisler
"Alyssa was great to worth with. Very professional and kind. Great experience working with her!"
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Heather Whisler

November 29, 2023

5  out of  5 rating by Heather Whisler
"Alyssa was great to work with! Knowledgeable, professional, and kind."
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Dustin

November 29, 2023

5  out of  5 rating by Dustin
"Alyssa was great to work with."
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Johnny Rieder Jr

November 9, 2023

5  out of  5 rating by Johnny Rieder Jr
"Best insurance office in Nebraska! Not only are the prices amazing, but they take the time to talk about finances in depth as well. I’ll be doing business with this office for life!"
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Saulomon King

November 8, 2023

5  out of  5 rating by Saulomon King
"Very easy to work with. Answered all questions in a timely manner and was very up front and honest. Will recommend to anyone I know who needs insurance."
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Brent shirk

October 30, 2023

5  out of  5 rating by Brent shirk
"My last agent retired and I didn’t know where I was going to go. I have had multiple agents over the years and was really happy with my last agent. I was not sure I was going to find someone as good as him, but then I meet Lacey Brown. Lacey made it a seamless transition. She and her team are responsive and have helped to optimize my many diverse needs with multiple businesses, vehicles, and personal insurance and investments. I highly recommend Lacey and her team!"
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James Johnson

October 27, 2023

5  out of  5 rating by James Johnson
"We thought Alyssa Chukwurah was very knowledgeable getting us the right coverages for our family!"
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Troy YoungBlood

October 26, 2023

5  out of  5 rating by Troy YoungBlood
"This team of wonderful, like minded, knowledgeable people that Lacey Brown has put together is beyond incredible !!! Each one of them are complete rockstars when it comes to anything insurance related !!! I would highly recommend this group and actually do every chance I get. They are beyond my insurance providers, they are friends who truly look out for me and all of my insurance needs. We have had multiple vehicles, house and personal policies and have been disappointed !!! No matter who you work with, you will get top notch service !!!"
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Akia McWhirt

October 26, 2023

5  out of  5 rating by Akia McWhirt
"Alyssa was so helpful! She really made everything a breeze and was so easy to work with."
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Ashley Beauchamp

October 25, 2023

5  out of  5 rating by Ashley Beauchamp
"Alyssa was so helpful and knowledgeable! She was able to answer all of my questions and was so easy to work with. I am thankful we found her!"