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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Neumann

November 27, 2024

5  out of  5
rating by Sean Neumann
"They really care about good affordable care like a family business"
We responded:
"Thank you so much for your wonderful review! We take great pride in treating our clients like family and are thrilled to hear that you felt that care and dedication. If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here for you!"
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Natalie Hein

November 27, 2024

5  out of  5
rating by Natalie Hein
"Great service. Very helpful and always respond in a timely manner."
We responded:
"Thank you for your fantastic feedback! We’re delighted to hear that you found our service helpful and timely. Our team is dedicated to providing the best possible experience for our clients, and your kind words motivate us to keep up the good work. If you need anything in the future, please don’t hesitate to reach out!"
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Angie Escamilla

November 21, 2024

5  out of  5
rating by Angie Escamilla
"Exceptional service! Alyssa is absolutely amazing & totally recommend her. Was working with her on quotes for about a year & every couple months she would reach out to check on how i was doing with my previous insurance. She was able to get me an even better deal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alyssa provided you with exceptional service and that she was able to find you an even better deal on your insurance. We appreciate your recommendation and look forward to continuing to assist you in the future. If you have any more questions or need further assistance, don't hesitate to reach out!"
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P Kamp

November 13, 2024

5  out of  5
rating by P Kamp
"Incredibly friendly staff and willing to help!"
We responded:
"Thank you so much! We love what we do and thoroughly enjoy helping our amazing clients with auto insurance, home insurance, and life insurance! We appreciate you! "
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Scott Crews

November 4, 2024

5  out of  5
rating by Scott Crews
"Great experience, good team for support. Highly recommend"
We responded:
"We’re so happy to hear that you had a positive experience with our team. At Lacey Brown State Farm, we believe that great teamwork is key to providing exceptional service, and it’s wonderful to know that this made an impact on your experience. Thank you, Scott!"
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Carey Dughman

October 24, 2024

5  out of  5
rating by Carey Dughman
"They were able to save me money plus get better coverage than I had. Very easy to work with and never rushed me took their time to answer all my questions. Much appreciated"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we could help you save money while providing better coverage. Our team is dedicated to ensuring our clients feel informed and comfortable, so it's great to know that you appreciated the time we took to answer your questions. If you need anything else or have more questions in the future, don’t hesitate to reach out. We’re here to help! - Downtown Lacey Brown Insurance Agency"
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Nyakem Mayot

October 10, 2024

5  out of  5
rating by Nyakem Mayot
"Lacey was amazing helping me find the right quote for my vehicle. I appreciate all that you did you are the best and I’m happy to be with State Farm !!"
We responded:
"We greatly appreciate your feedback and are glad to hear that you are satisfied with the coverage we provide. Thank you for choosing us for your auto and life insurance needs and for sharing your positive experience with others. We truly appreciate your support!"
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Jay Evans

October 10, 2024

5  out of  5
rating by Jay Evans
"Abbie and Lacey are awesome! They are easy to work with and will meet all of your needs. Highly recommend!"
We responded:
"Thank you for the positive feedback, Jay! We strive to provide the best insurance coverage and customer service to our clients. We understand that insurance can be complex, and we are committed to addressing any concerns or questions you may have."
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Madison Mohoff

September 27, 2024

5  out of  5
rating by Madison Mohoff
"Everyone here is so friendly and helpful. Very patient and answered all my questions. Highly recommend!"
We responded:
"Thank you Madison! That is so good to hear. We aren't always perfect but we sure do try to be patient, friendly and helpful! I hope you have the best week. Thank you again for letting us help you with your auto insurance, life insurance, and home insurance! "
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Lynda Heeke

September 27, 2024

5  out of  5
rating by Lynda Heeke
"Excellent customer service. This ladies in the office were helpful and they were able to get me what I need."
We responded:
"Thank you Lydna for letting us help you. It is truly our pleasure to have clients like you! If you need help with your auto insurance or home insurance service, we are a local office ready to help! -Downtown Lacey Brown "
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Chandler Wheeler

September 26, 2024

5  out of  5
rating by Chandler Wheeler
"Kelly and the team was super helpful and super fast with getting me a policy at a great price. Thank you guys, will send my family and friends here!"
We responded:
"Kelly is fantastic! We enjoy having her on our team. Please let us know if you need anything insurance related! We appreciate you! "
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Diane

September 26, 2024

5  out of  5
rating by Diane
"Kelly was amazing and so helpful! She took her time explaining what would be my best options. Highly recommend."
We responded:
"Diane, we appreciate you letting us know! Thank you for listening and thank you for letting us help you with your auto insurance needs. Let us know how we can help you in the future as well! -Downtown Lacey Brown "
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Tiana Dubois

September 26, 2024

5  out of  5
rating by Tiana Dubois
"These guys are super helpful. Kelly Roberts is amazing."
We responded:
"Hi Tiana! Good morning! I agree, Kelly is fantastic. We have a team of experts at our office who are ready to serve. We appreciate you! "
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Mark DeWitt

September 26, 2024

5  out of  5
rating by Mark DeWitt
"I trust Lacey and her incredible team with all my insurance needs. You should too. Mark D"
We responded:
"We are thankful for you Mark! We appreciate you trusting us with your life insurance, auto insurance, and home! You're awesome! "
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J Sweather

September 19, 2024

5  out of  5
rating by J Sweather
"Lacey is friendly and very helpful. Had a situation with one of my vehicles and she responded right away with solutions for me. I highly recommend her dedicated work."
We responded:
"We are so glad we were able to help! Thank you for allowing us the opportunity to insure your home and autos!"
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Katie McDaniel

August 30, 2024

5  out of  5
rating by Katie McDaniel
"I called at the end of the day and they took the time and reassured me that it was okay"
We responded:
"Thank you so much Katie! Glad we were able to be of assistance in getting your autos insured. "
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Carla Castillo

August 8, 2024

5  out of  5
rating by Carla Castillo
"Best customer service 👌"
We responded:
"Thank you, Carla!! Thankful we were able to set you up with auto insurance and life insurance!"
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Iva Yarolimek

July 24, 2024

5  out of  5
rating by Iva Yarolimek
"I had a great experience at the office. I went in to add a new vehicle to our account. Allison took care of it in less than 15 min. A team member I have not met also drew up the new policy working from home. I really appreciated the timeliness, courtesy, and tesmwork."
We responded:
"Iva, this means so much to us! Thank you for the positive feedback. We are so glad we were able to get your new truck insured in a timely manner. We look forward to the next time you stop by!"
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Jack Jeffrey

July 18, 2024

5  out of  5
rating by Jack Jeffrey
"Lacey is amazing and everything was so easy. They are the best."
We responded:
"We are so grateful for you, Jack! Thank you so much! "
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nyanhial Tot

July 8, 2024

5  out of  5
rating by nyanhial Tot
"Lacey Is the best insurance agent I’ve have ever had and Our daughters are best friends and she treats my daughter so nice"
We responded:
"Thank you so much! We appreciate your business. It is a pleasure servicing your auto insurance, home insurance, and life insurance needs! -Downtown Lacey Brown "
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Alex Brown

July 8, 2024

5  out of  5
rating by Alex Brown
"She is the best insurance agent in nebraska!You should go to her office for insurance!She has a very clean office with nice staff and she is nice too!"
We responded:
"Well, thank you son! I appreciate your vote of confidence and the 5 star review. We love what we do :) "
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Rebecca Luhm

July 8, 2024

5  out of  5
rating by Rebecca Luhm
"This place was amazing!!! And the women who helped me was the best and amazing!"
We responded:
"Thank you! We love what we do and customers like you make our job so much fun! "
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Lexi Brown

July 8, 2024

5  out of  5
rating by Lexi Brown
"She is the greatest insurance agent in nebraska!Definetly go to her!love you mom"
We responded:
"Love you too sweetie! Thankful to have you as my daughter. Thank you for taking the time to leave a review. Your life is properly protected and your insurability because we have set you up correctly! "
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Mercy Tut

July 8, 2024

5  out of  5
rating by Mercy Tut
"She is so nice and when my daughter goes to her house to play wi her daughter she always says it was really fun"
We responded:
"Hi Mercy! You are a great friend to my daughter. We love having you over! Hope you're having the best summer! We love taking care of your family's insurance!"
Profile photo of Mercy Tut

Mercy Tut

July 8, 2024

5  out of  5
rating by Mercy Tut
"Lacey Is so nice and both of our daughters our best friends And whenever my daughter goes over to her house she treats her so nice"
We responded:
"Hi Mercy! You are a good friend to my daughter and we love taking care of your life insurance needs. Thank you for the review! "