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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison Mohoff

Madison Mohoff

September 27, 2024

5  out of  5
rating by Madison Mohoff
"Everyone here is so friendly and helpful. Very patient and answered all my questions. Highly recommend!"
We responded:
"Thank you Madison! That is so good to hear. We aren't always perfect but we sure do try to be patient, friendly and helpful! I hope you have the best week. Thank you again for letting us help you with your auto insurance, life insurance, and home insurance! "
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Lynda Heeke

September 27, 2024

5  out of  5
rating by Lynda Heeke
"Excellent customer service. This ladies in the office were helpful and they were able to get me what I need."
We responded:
"Thank you Lydna for letting us help you. It is truly our pleasure to have clients like you! If you need help with your auto insurance or home insurance service, we are a local office ready to help! -Downtown Lacey Brown "
Profile photo of Chandler Wheeler

Chandler Wheeler

September 26, 2024

5  out of  5
rating by Chandler Wheeler
"Kelly and the team was super helpful and super fast with getting me a policy at a great price. Thank you guys, will send my family and friends here!"
We responded:
"Kelly is fantastic! We enjoy having her on our team. Please let us know if you need anything insurance related! We appreciate you! "
Profile photo of Diane

Diane

September 26, 2024

5  out of  5
rating by Diane
"Kelly was amazing and so helpful! She took her time explaining what would be my best options. Highly recommend."
We responded:
"Diane, we appreciate you letting us know! Thank you for listening and thank you for letting us help you with your auto insurance needs. Let us know how we can help you in the future as well! -Downtown Lacey Brown "
Profile photo of Tiana Dubois

Tiana Dubois

September 26, 2024

5  out of  5
rating by Tiana Dubois
"These guys are super helpful. Kelly Roberts is amazing."
We responded:
"Hi Tiana! Good morning! I agree, Kelly is fantastic. We have a team of experts at our office who are ready to serve. We appreciate you! "
Profile photo of Mark DeWitt

Mark DeWitt

September 26, 2024

5  out of  5
rating by Mark DeWitt
"I trust Lacey and her incredible team with all my insurance needs. You should too. Mark D"
We responded:
"We are thankful for you Mark! We appreciate you trusting us with your life insurance, auto insurance, and home! You're awesome! "
Profile photo of J Sweather

J Sweather

September 19, 2024

5  out of  5
rating by J Sweather
"Lacey is friendly and very helpful. Had a situation with one of my vehicles and she responded right away with solutions for me. I highly recommend her dedicated work."
We responded:
"We are so glad we were able to help! Thank you for allowing us the opportunity to insure your home and autos!"
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Katie McDaniel

August 30, 2024

5  out of  5
rating by Katie McDaniel
"I called at the end of the day and they took the time and reassured me that it was okay"
We responded:
"Thank you so much Katie! Glad we were able to be of assistance in getting your autos insured. "
Profile photo of Carla Castillo

Carla Castillo

August 8, 2024

5  out of  5
rating by Carla Castillo
"Best customer service 👌"
We responded:
"Thank you, Carla!! Thankful we were able to set you up with auto insurance and life insurance!"
Profile photo of Iva Yarolimek

Iva Yarolimek

July 24, 2024

5  out of  5
rating by Iva Yarolimek
"I had a great experience at the office. I went in to add a new vehicle to our account. Allison took care of it in less than 15 min. A team member I have not met also drew up the new policy working from home. I really appreciated the timeliness, courtesy, and tesmwork."
We responded:
"Iva, this means so much to us! Thank you for the positive feedback. We are so glad we were able to get your new truck insured in a timely manner. We look forward to the next time you stop by!"
Profile photo of Jack Jeffrey

Jack Jeffrey

July 18, 2024

5  out of  5
rating by Jack Jeffrey
"Lacey is amazing and everything was so easy. They are the best."
We responded:
"We are so grateful for you, Jack! Thank you so much! "
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nyanhial Tot

July 8, 2024

5  out of  5
rating by nyanhial Tot
"Lacey Is the best insurance agent I’ve have ever had and Our daughters are best friends and she treats my daughter so nice"
We responded:
"Thank you so much! We appreciate your business. It is a pleasure servicing your auto insurance, home insurance, and life insurance needs! -Downtown Lacey Brown "
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Alex Brown

July 8, 2024

5  out of  5
rating by Alex Brown
"She is the best insurance agent in nebraska!You should go to her office for insurance!She has a very clean office with nice staff and she is nice too!"
We responded:
"Well, thank you son! I appreciate your vote of confidence and the 5 star review. We love what we do :) "
Profile photo of Rebecca Luhm

Rebecca Luhm

July 8, 2024

5  out of  5
rating by Rebecca Luhm
"This place was amazing!!! And the women who helped me was the best and amazing!"
We responded:
"Thank you! We love what we do and customers like you make our job so much fun! "
Profile photo of Lexi Brown

Lexi Brown

July 8, 2024

5  out of  5
rating by Lexi Brown
"She is the greatest insurance agent in nebraska!Definetly go to her!love you mom"
We responded:
"Love you too sweetie! Thankful to have you as my daughter. Thank you for taking the time to leave a review. Your life is properly protected and your insurability because we have set you up correctly! "
Profile photo of Mercy Tut

Mercy Tut

July 8, 2024

5  out of  5
rating by Mercy Tut
"She is so nice and when my daughter goes to her house to play wi her daughter she always says it was really fun"
We responded:
"Hi Mercy! You are a great friend to my daughter. We love having you over! Hope you're having the best summer! We love taking care of your family's insurance!"
Profile photo of Mercy Tut

Mercy Tut

July 8, 2024

5  out of  5
rating by Mercy Tut
"Lacey Is so nice and both of our daughters our best friends And whenever my daughter goes over to her house she treats her so nice"
We responded:
"Hi Mercy! You are a good friend to my daughter and we love taking care of your life insurance needs. Thank you for the review! "
Profile photo of Lexi Brown

Lexi Brown

July 8, 2024

5  out of  5
rating by Lexi Brown
"I love her she is my mom and she’s super nice rate her 5 stars because she is the best in insurance"
We responded:
"Thank you for the vote of confidence dear daughter! You are a joy to my life. I work hard for your brothers and you! Thank you for the review sweet girl! I love you! -Love Downtown Lacey Brown, your Mom "
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Threads By Q

June 28, 2024

5  out of  5
rating by Threads By Q
"Alyssa is hands down the best. If you want a phenomenal experience ask for her!"
We responded:
"Alyssa is amazing at what she does! Thank you for allowing us to serve your insurance needs!"
Profile photo of Sierra Hopkins

Sierra Hopkins

June 28, 2024

5  out of  5
rating by Sierra Hopkins
"Lacy was the most professional and patient person I could have encountered during this process. She answered all my questions and concerns thoroughly, ensuring I had all the necessary information to make a sound, informed decision. She is the best of the best, and I will be recommending her to all my friends and family in the future!"
We responded:
"Sierra, my goodness! Your review is exactly what my team and I strive for every day. We want to be the best in our field and educate along the way! Thank you for the feedback, we cannot tell you how much it means to all of us. Have the best day! Let us know if we can help you with anything else. Blessings to you! "
Profile photo of Jasmine Peoples

Jasmine Peoples

June 28, 2024

5  out of  5
rating by Jasmine Peoples
"Ms. Lacey was very professional and helpful through the whole process. I had lots of questions and she was patient and detailed with every answer she gave . I definitely recommend going to her if you are considering State Farm as your insurance agency!"
We responded:
"Jasmine, it's clients like you all that truly make our job enjoyable. Thank you for being so easy to work with and bringing over your auto insurance, renters insurance, and life insurance! "
Profile photo of Robert Chukwurah

Robert Chukwurah

June 28, 2024

5  out of  5
rating by Robert Chukwurah
"Lacey Brown’s State Farm agency has shown me nothing but respect and professionalism during every encounter. The staff are well educated and it shows that they take their work very seriously. They are by far the best at what they do."
We responded:
"Robert, I appreciate the positive words and look forward to meeting this expectation every day, we're always here to help. We are thankful to have your auto insurance, home insurance and life insurance with us at State Farm. Thank you for allowing us this opportunity to serve you all! -Lacey Brown "
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Drew Cleaver

June 28, 2024

5  out of  5
rating by Drew Cleaver
"Super quick with the quote. Super helpful! Thank you guys!"
We responded:
"Drew, we have enjoyed your family as clients for years. Thankful you are letting us take care of you as you get out on your own. Please let us know how we can serve you over the next several years. Blessings! -Downtown Lacey Brown and team"
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Dorn Girls

June 27, 2024

5  out of  5
rating by Dorn Girls
"definitely a 10/10!!"
We responded:
"Thank you so much! We love this kind of feedback. So thankful for our amazing customers, such as yourself!"
Profile photo of Sandy Spady

Sandy Spady

June 27, 2024

5  out of  5
rating by Sandy Spady
"I have worked with Lacey Brown on multiple community events. She is truly a beacon of inspiration. She supports the community. I would recommend her for any of your insurance needs. She goes out of her way to build others up."
We responded:
"Sandy, it is a pleasure working with you! Being an active part of this community is quite amazing. We are always happy to help with all things Insurance and Financial Services. "