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State Farm® Insurance Agent Lacey Brown

4.9 out of 5 average rating (210 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Wesley McClure

September 2, 2023

5  out of  5 rating by Wesley McClure
"Shelby helped me and my family sort out our life insurance policies. She was knowledgeable and professional."

Nicole van Wyk

September 1, 2023

5  out of  5 rating by Nicole van Wyk
"Shelby and Lacey were a fantastic help! They gave my husband and I a great quote for our car insurance and we couldn’t be happier with their service!"

Brandon Hair

August 31, 2023

5  out of  5 rating by Brandon Hair
"Lacey is awesome! Big fan!!"

Agsam Abakar

August 28, 2023

5  out of  5 rating by Agsam Abakar
"Lacey was able to help me when I was out of the country and without even ever meeting me. It's confusing enough trying to figure out what insurance to get and how to go about it but she made it easy for that thank you, Lacey. I hope to meet you personally and continue to do business with you."

Jawad Mirza

August 25, 2023

5  out of  5 rating by Jawad Mirza
"This office was very easy to deal and catered to my individual needs. Coming out of my previous relationship of 20+ years it was hard to trust another agent but the team here made me feel at ease. Would highly recommend for your insurance needs 10/10"

Jose P

August 18, 2023

5  out of  5 rating by Jose P
"Great people, as soon as I walked in the the office, the vibe just felt right, will be happy to continue doing business with them, Lacey helped me with our business insurance, explained everything and answered some questions I had. Keep up the good work."

Jose Perez

August 18, 2023

5  out of  5 rating by Jose Perez
"Great people, as soon as I walked in the the office, the vibe just felt right, will be happy to continue doing business with them, Lacey helped me with our business insurance, explained everything and answered some questions I had. Keep up the good work."

Nick Meyer

August 16, 2023

5  out of  5 rating by Nick Meyer
"Amazing customer service and knowledgeable staff. Couldn't of had an easier time processing my claim!"

Dr James G Johnson

July 21, 2023

5  out of  5 rating by Dr James G Johnson
"Miss Kelly Bergerson is definitely the agent of choice. She easily obtains an "outstanding" rating in her professional manners and in the way she handles questions. She is clear in her focus and thought line, making policy information easy to understand. She is Incredibly knowledgeable of Property, Casualty and Auto policies and demonstrates a tremendous competency. She knows not only her own product package but also cross compares the competition with ease and without being dismissive. Her customer orientation and staying "on the ball" was notable. I expected her to be a good agent but she exceeded any possible expectations I had. And that coming from someone who served as a National General Adjuster for multiple companies as well as a claims manager and claims analyst. This is a recommendation you won't see often from me but she deserves it. 5 stars. "DrJ""

Steve Ruiz

June 23, 2023

5  out of  5 rating by Steve Ruiz
"Wonderful people. Very friendly. Lacey Brown is very professional and caring person."

Ron Mortimer

June 22, 2023

5  out of  5 rating by Ron Mortimer
"The entire staff is exceptionally friendly and lnowledgable. I enjoyed and was impressed with my interaction with them."

Thomas Hazell

June 22, 2023

5  out of  5 rating by Thomas Hazell
"Just got the opportunity to do business with Lacey in Ralston area she is genuine, professional and trustworthy. I would recommend her to anyone that needs a quote their personal or business insurance you won't be disappointed."

Brandon Henderson

June 22, 2023

5  out of  5 rating by Brandon Henderson
"Amazing customer service"

Mike Leuck

June 22, 2023

5  out of  5 rating by Mike Leuck
"Lacey Brown is a wealth of knowledge combined with exuberant positivity. Passionate about her customers, she seeks out the coverage that not only fits their means but also fills their needs."

Kyler Hendrickson

June 22, 2023

5  out of  5 rating by Kyler Hendrickson
"Very happy with the knowledge and expertise that Lacey brings to the table! It is also evident she cares more about me and my needs more than what she might be able to sell me! Highly recommend!"

amy kent

June 22, 2023

5  out of  5 rating by amy kent
"Lacey is so great to work with. She’s fun and very informed!"

Antoine Hood

June 14, 2023

5  out of  5 rating by Antoine Hood
"Lacey and her team are the epitome of customer service! Downtown Brown are relentless at meeting customer needs! Would recommend everyone to her until Jesus comes back!"

David Gagliardi

June 9, 2023

5  out of  5 rating by David Gagliardi
"Great insurance agent!"

Grace Smith

June 9, 2023

5  out of  5 rating by Grace Smith
"Great service!"

Dead Face

June 9, 2023

5  out of  5 rating by Dead Face
"😁😁"

Savannah Treischmann

June 9, 2023

5  out of  5 rating by Savannah Treischmann
"Five stars! 👍🏼👍🏼"

Ashton Treischmann

June 9, 2023

5  out of  5 rating by Ashton Treischmann
"Got auto and life insurance with a great rate, thanks Lacey!"

Drew A

June 9, 2023

5  out of  5 rating by Drew A
"Great agent, great service!"

Hopland Lintry

June 9, 2023

5  out of  5 rating by Hopland Lintry
"Very professional, awesome rates, best experience I’ve had with an insurance company to date"

Colton Treischmann

June 9, 2023

5  out of  5 rating by Colton Treischmann
"Amazing service! They helped me out so much with auto, renter’s, and life insurance. Highly recommend Lacey Brown!"